We performed a comparison between Oracle HCM Cloud and SAP SuccessFactors based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: SAP SuccessFactors is the winner in the comparison. According to reviews, SAP SuccessFactors appears to be a more mature and powerful solution. Oracle HCM Cloud does come out on top in the ease of deployment category, however.
"The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules."
"Oracle HCM Cloud is easier to use than Oracle ETS. Everything is included on one page, and we no longer need to do workarounds. For example, creating elements, eligibility profiles, and formulas is much easier."
"The initial setup or implementation process of the solution is fine. The deployment process took place in two days. So, once one has the runbook and everything in place, it is not that difficult."
"The most valuable feature of Oracle HCM Cloud is the dashboards, customization, and configuration."
"The valuable features of Oracle HCM Cloud are the frequent updates, if there are any discrepancies, we consult with our record directly and they come up with the solution for the betterment of the cloud."
"In terms of ERP, it's a good product. It's convenient."
"We have 35,000 employees in our organization, so we consider the solution to be scalable."
"What I like best about Oracle HCM Cloud is that its configuration is okay. I also like it in terms of updates. Product updates that take place from time to time improve Oracle HCM Cloud. What I also found valuable in the product is that since it's on cloud, you can work with it from any place."
"The performance goals and learning management solutions are the product's most valuable features."
"Scalability-wise, I rate the solution an eight out of ten...It is a stable solution."
"It's a uniform user interface."
"All of SuccessFactors' features are useful, but there are several modules within SuccessFactors that I find handy. You have Employee Central, which manages employee records within the system. It manages all the information about an employee, including names, addresses, account numbers, positions, org charts, etc. It also handles performance reviews and KPIs for employees within an organization. Then you have succession planning and development as well."
"The tool has a unique talent management platform."
"SAP SuccessFactors, in my opinion, is the best cloud-based HR solution tool for any size business."
"The most valuable feature of SAP SuccessFactors is analytics."
"The UX in SAP SuccessFactors is good."
"The absence management can use some improvement. Due to all the flexible working, the part with work schedules could be a little bit more flexible."
"I think they should have a larger data center in China, which would significantly increase the access speed from my current workspace."
"Oracle needs to make some sort of support repository that is up to date."
"There should be more digital assistance included, like chatbots."
"Lacks relevancy for the current generation."
"Visually, Oracle HCM Cloud needs improvement. For example, the employee portal looks rather old, so it would be awesome if Oracle refreshed its design or if the portal looked more modern. Oracle HCM Cloud works, but visually, it needs improvement."
"An employee needs training to apply for leave, something as simple as that. They shouldn't need training materials or user guides to navigate the system. We're moving towards empowering users, especially with end-user-facing systems. People should be self-reliant and not need to rely on manuals. Oracle HCM Cloud is very old-school in this regard."
"It could be more user-friendly."
"SuccessFactors' experience management is not so user-friendly."
"SAP SuccessFactors could improve the integration. It is not simple to integrate and it needs to be made easier."
"The Reporting/Analytics and User Interface need improvement."
"There should be more connectivity with other systems."
"SAP SuccessFactors needs to improve the LMS and performance management."
"Its overall integration and user experience can be improved. SuccessFactors is a system that is built out of three different systems. The elements part was bought from Plateau, and the original performance dialogue was built by SuccessFactors itself. After that, SAP bought it, and it hasn't improved in the last few years. SuccessFactors is a perfect tool if you use it the way it is meant to be, but if you start building custom sessions and try to use it differently, then it is a total mess. It is not agile. It is like an old Mastodon truck or whatever. We don't have the Employee Central and Competence Management modules. Our company made the choice to not implement the Employee Central module. We also didn't implement the Competence Management module. We use the learning module to do some competence management, but I am not that fond of it. It would have been best to have the whole suite. SAP should never sell this without selling the whole suite because it just doesn't work. The biggest gain for me would be having the possibility of doing strategic personnel planning and managing internal mobility. If it could be used for social purposes, such as creating communities and connecting with media channels, that would be perfect. It should also have the possibilities for local admin and agile product development."
"The SAP SuccessFactors updates need to be more industry-specific because every industry has specific modules. What I want to be added to SAP SuccessFactors is a chat box where SAP staff can give support to users."
"The product doesn't have a modernized look and is not very user-friendly like other products."
Oracle HCM Cloud is ranked 3rd in Talent Management with 63 reviews while SAP SuccessFactors is ranked 1st in Talent Management with 90 reviews. Oracle HCM Cloud is rated 7.8, while SAP SuccessFactors is rated 7.8. The top reviewer of Oracle HCM Cloud writes " Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". Oracle HCM Cloud is most compared with PeopleSoft, Workday, SAP HCM, Oracle E-Business Suite and Oracle Taleo, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, PeopleSoft, UKG and Cornerstone Learning. See our Oracle HCM Cloud vs. SAP SuccessFactors report.
See our list of best Talent Management vendors, best Talent Acquisition vendors, and best Cloud HCM vendors.
We monitor all Talent Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.