We performed a comparison between Citrix Endpoint Management and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Unified Endpoint Management (UEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."
"The tool's most valuable feature is Autopilot."
"The initial setup is not overly complex or difficult."
"One of the main features of the solution is it allows the management of many devices in different ways."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"Autopilot is the most valuable feature."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"The MAM applications of the product are great."
"We have seen improvements in compliance management on the devices."
"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"The product is capable of acting in many different ways to help secure architecture."
"The solution has good integration with Google and has high performance for our Mac fleet of devices."
"The full API lets us write custom scripts and apps to enhance even further the end-user experience."
"Configuration Profiles from Jamf Pro are awesome."
"If you want to manage macOS devices in your enterprise and want to make it as easy for the user as well as for the administrators, you should use the DEP with Jamf Pro."
"Some of the most valuable features for us include remote management, DEP enrollment, and zero-touch deployment."
"I have been using Jamf Pro for a few years now, and I'm impressed with its functionality and ease of use."
"I found that automated enrollment is very powerful because you can bring standardization to the environment."
"With the countless API integrations and Jamf Marketplace add-ons, Jamf is customizable and is a total device management tool for Apple's ecosystem."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"Data leak prevention can be integrated into it. Currently, it does not have data leak prevention."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"Intune lags all of its competitors in terms of report generation."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"Some enrollment features could be improved."
"The installation could be improved to be simplified."
"Microsoft Intune fails a lot when it comes to device compliance."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"Requires integrating with ABM before enabling some of the features."
"Support for inventory management of Apple devices should be added."
"The tool’s battery usage was high."
"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."
"The ability to ask a device to run a policy regularly would be a real advantage."
"Jamf doesn't make the Cloud file system visible so there are rare occasions where the local repository and Cloud repository get out of sync."
"Apple does block certain actions from happening or disallows Jamf from making certain changes."
"There should be an option for exporting the data for reporting purposes so that we can give that to the higher-ups, such as CIO. We should be able to see bar graphs and charts on different data points. It would be great to have a good reporting tool to look at, for example, data points of how many versions of Adobe Acrobat we have in our environment in a bar graph or pie chart. They don't have anything like that. There is an application called Tableau Reader, which does statistics, and you can put a statistical or analytical aspect in there to extract data and share it on a graph or a pie chart. Such a tool would be great."
"It would be amazing if they would give Apple TV management its own space in Jamf Pro and not just mix it in with devices."
"I would like to see tighter integration with Jamf Protect in the future releases of Jamf Pro."
"We had some issues with its integration with other products, such as Intune. There were some issues with the way you have to register your device into Intune."
"The patch management is not automated in any way, and you have to do a lot of manual work to upload the current version of applications."
Citrix Endpoint Management is ranked 6th in Unified Endpoint Management (UEM) with 10 reviews while Jamf Pro is ranked 1st in Mobile Device Management (MDM) with 105 reviews. Citrix Endpoint Management is rated 8.2, while Jamf Pro is rated 9.6. The top reviewer of Citrix Endpoint Management writes "Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". Citrix Endpoint Management is most compared with VMware Workspace ONE, MOBI, ManageEngine Endpoint Central and Ivanti Endpoint Manager, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and IBM MaaS360. See our Citrix Endpoint Management vs. Jamf Pro report.
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