We performed a comparison between monday.com and Salesforce Marketing Cloud based on real PeerSpot user reviews.
Find out in this report how the two Marketing Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The automations absolutely were the most valuable because they helped us create a system within Monday.com for all of our data."
"The appearance of Monday.com makes it easier to consume and digest."
"In short - it keeps a remote asynchronous team in sync."
"The structure it has, the sites, the boards, and how easily you can transfer information from one place to the other is great."
"The feature I have found most valuable is the automation aspect."
"Monday.com is effortless to use. You can customize it to adapt to your needs and work style. The product is beautiful and intuitive, which makes the work enjoyable."
"The "My Week" view and task list are probably the most helpful for us - it's really great to set a project schedule and assign people to tasks."
"Being able to assign our individual tasks helps us a ton. I’ve worked with other companies that did not use Monday, and sometimes things would fall through the cracks as there were misunderstandings about who’s the responsibility it was to do something."
"The most valuable feature of Salesforce Marketing Cloud is the ability to sell the products we have made to customers. Overall the solution is very useful for business."
"The ability to automate processes is one of the most valuable features of Salesforce. This sets it part from other systems. We use the journey builder to design a fully automated journey."
"If you want to be able to communicate with your client using email, WhatsApp, and push notifications, know if the client opened the communication or not, and create and automate their journey, Marketing Cloud is very good."
"It is a great solution. I like its stability, scalability, and performance."
"Email automation is most valuable."
"It is a stable solution...It is a scalable solution...I rate the technical support a ten out of ten."
"It is straightforward to set up."
"We have found the solution to be scalable."
"I would love to be able to hide rows visibility. Currently, this is only available for columns."
"Load time and glitches do occur on the site."
"It would be good to include more automated features that are easy to set up between different boards."
"The dependencies and Gantt chart could be better."
"If I have 20 items that all have a deadline of 3/24, I'd love to be able to update them all at one time rather than individually."
"Making adjustments to the My Work section that it includes deadlines for multiple columns on a board instead of just one would be very useful."
"As far as I know, when I make a new entry on a Board, and I'm putting in the first piece of information, you can't just hit return or tab to the next element."
"I wish there were better notifications and dashboard views with analytics around the status of projects, etc."
"The customization of Salesforce, a generic CRM software, has room for improvement."
"The data extension tools are not very user-friendly."
"Clarity around new features could be improved when they are released."
"The solution can have a better UI. Salesforce Marketing Cloud should consider making its solution more robust for error handling."
"We have struggled to get resolution of support tickets from the Salesforce team."
"The processing speed, the way information displays, and scrolling options can be improved."
"There is a lot of room for improvement in Salesforce Marketing Cloud's dashboards and the visualization of information in each journey."
"Marketing Cloud's forecasting could be improved."
monday.com is ranked 2nd in Marketing Management with 222 reviews while Salesforce Marketing Cloud is ranked 1st in Marketing Management with 51 reviews. monday.com is rated 9.4, while Salesforce Marketing Cloud is rated 8.4. The top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". On the other hand, the top reviewer of Salesforce Marketing Cloud writes "Easy to deploy, stable, and scalable". monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Microsoft Project, whereas Salesforce Marketing Cloud is most compared with Marketo, Oracle Eloqua, HubSpot Marketing Hub, Amazon Pinpoint and SAP Marketing Cloud. See our Salesforce Marketing Cloud vs. monday.com report.
See our list of best Marketing Management vendors and best Project Portfolio Management vendors.
We monitor all Marketing Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.