We performed a comparison between Office 365 and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Many of the features in Office 365 are good, but I think Excel is a very good tool."
"Reliable without any glitches."
"The most valuable features of Office 365 are Word, PowerPoint, Excel, and Teams. Teams helped us to collaborate more through its call and document sharing features."
"It is stable."
"The most valuable feature is Microsoft Exchange."
"It has more features than somebody would expect, and it is worth taking a deeper look into the features available."
"I like Office 365's usability."
"The solution is quite intuitive and easy to use."
"We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple."
"The implementation is quite straightforward."
"The product is easy to install."
"TeamViewer is a step ahead of solutions like, for example, AnyDesk."
"Our computers are spread amongst six physical locations. TeamViewer reduces the need to travel to those offices to help staff."
"I have been satisfied with TeamViewer overall."
"It's a user-friendly product."
"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
"Office 365 could allow for smoother collaboration with other companies, which is the main reason we use it. The B2B connection is something we need, like global adverse lists between two tenants or multiple users. That's what we're missing at the moment."
"Using Office 365 is not that flexible on some mobile devices, like Android."
"Normally, they have a way to work with specific developments, and I think they shouldn't allow the partners to make some changes they have made. When I have a client with a lot of changes, we have a problem with that because there aren't rules to develop inside the ERP, so you can do anything."
"The integration with mobile services is not so good. It's coming, but they could improve a lot."
"Performance-wise, Office 365 needs a lot of bandwidth. The problem is, the solution requires very high bandwidth and internet usage. Meaning, the desktop application consumes a lot of internet data. Sometimes, when the connection is slow, it won't work and it won't load. This is an area for improvement for Office 365."
"Sometimes the synchronization between the desktop and online is a little bit slow."
"It seems like every other week when we log into the administrative portals, it doesn't matter which one, it could be the active directory portal, it could be the exchange admin center or SharePoint admin center, it seems like Microsoft is consistently updating with new versions of the admin centers, which can be frustrating."
"We have had some connectivity issues."
"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
"We have a consultant that helps us do the virtual aspects of TeamViewer."
"TeamViewer could be more secure."
"It becomes complicated to switch from one monitor to another for different windows."
"I would like to see TeamViewer support multiple platforms."
"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."
"If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training."
Office 365 is ranked 6th in Content Collaboration Platforms with 54 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. Office 365 is rated 8.4, while TeamViewer is rated 8.6. The top reviewer of Office 365 writes "Great vulnerability insights, offers very impressive cash savings, and offers great information security tools". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Office 365 is most compared with Amazon WorkDocs, Atlassian Confluence, Citrix ShareFile, Box and Mindjet MindManager, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our Office 365 vs. TeamViewer report.
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