We performed a comparison between Microsoft Intune and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"The ability to manage devices with different sets of policies is most valuable."
"At the moment, Autopilot is the most valuable feature."
"The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"We have one MDM that works with Windows, iOS, and Android."
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"The initial setup is not overly complex or difficult."
"The most valuable feature has been the ability to give control to others for support purposes."
"I recommend it as a solution for remote disk users."
"The solution is scalable."
"The most valuable feature of TeamViewer is its ease of use and beneficial remote access."
"It is fairly feature-rich and stable."
"The document control is quite good."
"The most valuable feature of TeamViewer is user-friendliness."
"It's very easy to set up."
"The configuration could be better by consolidating options and making it simpler."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"Microsoft Intune is not user-friendly to manage and has room for improvement."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"Lacks the ability to deploy more ways of management, managing devices and processing the policies."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"I'm not sure if they provide good quality audio alongside screensharing."
"This solution could be improved by offering more flexibility in terms of usage."
"TeamViewer has a legacy and may not be using the latest UI trends."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
"Voice communication and screen communication or face-to-face communication could be improved."
"I would like to see TeamViewer support multiple platforms."
"It would be very helpful if they could provide a manual for the installation process and describe more of their features."
"We have a consultant that helps us do the virtual aspects of TeamViewer."
Microsoft Intune is ranked 4th in Remote Access with 166 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. Microsoft Intune is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and SOTI MobiControl, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our Microsoft Intune vs. TeamViewer report.
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